Dr. Kerry Johnson is an International speaker and coach, and the bestselling author of 7 books, including, Peak Performance, and Behavioral Investing. In this audio book, he will make your telephone a profit center.

Some of the skills you'll learn are:

the 3 best closes to use on the phone

how to book appointments

what to say when someone says "I'm not interested

how to avoid telephone tag

how to get your calls returned

how to beat "call reluctance.

Includes a detailed reference guide