Lynne Cooper is an accredited coach and coach supervisor who works with individuals, teams and organisations and has co-developed the FIVE-MINUTE Coach as a tool for busy managers to transform the way they - and their teams - work. She is the author of Business NLP for Dummies. Mariette Castellino is a coach, team coach and facilitator in the public, private and voluntary sectors. She is one of the pioneers of the application of Clean Language and Symbolic Modelling in organisations, she co-developed the FIVE-MINUTE Coach and is currently using it to facilitate new thinking in businesses as well as all kinds of communities.