Impressive in scope, How Asia Works is essential listening for anyone interested in a region that will shape the future of the world.
Pillars of Customer Success : The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer Loyalty
Ralph Headley
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Sales Performer : Wie Sie sich zur Top-Vertriebskraft entwickeln
Sascha Kugler, Paul Würzner
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The Trusted Advisor Fieldbook : A Comprehensive Toolkit for Leading with Trust
Charles H. Green, Andrea P. Howe
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Customer Service The Sandler Way : 48 Rules for Strategic Customer Care
Anne MacKeigan
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UnSelling : The New Customer Experience
Alison Kramer, Scott Stratten
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VisuaLeadership : Leveraging the Power of Visual Thinking in Leadership and in Life
Todd Cherches
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Running Lean, 2nd Edition
Ash Maurya
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Facilitating with Ease!
Ingrid Bens
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Covert Persuasion
Kevin Hogan, James Speakman
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Sales Management Success : Optimizing Performance to Build a Powerful Sales Team
Warren Kurzrock
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Get Scrappy : Smarter Digital Marketing for Businesses Big and Small
Nick Westergaard
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Work is Love Made Visible : A Collection of Essays About the Power of Finding Your Purpose From the World's Greatest Thought Leaders
Frances Hesselbein, Marshall Goldsmith, Sarah McArthur
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