From the author of New York Times bestsellers Contagious and Invisible Influence comes a revolutionary approach to changing anyoneâs mind.
Everyone has something they want to change. Marketers want to change their customersâ minds and leaders want to change organisations. Start-ups want to change industries and nonprofits want to change the world. But change is hard. Often, we persuade and pressure and push, but nothing moves. Could there be a better way?
This book takes a different approach. Successful change agents know itâs not about pushing harder, or providing more information, itâs about being a catalyst. Catalysts remove roadblocks and reduce the barriers to change. Instead of asking, âHow could I change someoneâs mind?â they ask a different question: âWhy havenât they changed already? Whatâs stopping them?â
The Catalyst identifies the key barriers to change and how to mitigate them. Youâll learn how catalysts change minds in the toughest of situations: how hostage negotiators get people to come out with their hands up and how marketers get new products to catch on, how leaders transform organisational culture and how activists ignite social movements, how substance abuse counselors get addicts to realise they have a problem and how political campaigners change deeply rooted political beliefs.
This book is designed for anyone who wants to catalyse change. It provides a powerful way of thinking and a range of techniques that can lead to extraordinary results. Whether youâre trying to change one person, transform an organisation, or shift the way an entire industry does business, this book will teach you how to become a catalyst.