Listening to the chatter of her six-year-old daughter, Cammi, Connie Cantland begins to wonder if Cammi's imaginary friend could be more than just imaginary.

Connie knows her friend and coworker, Dani, believes in the survival of souls after the death of bodies, and the reincarnation of souls, so she shares her concerns with Dani about Cammi's supposed friend. Dani introduces Connie to Dacque LaRose: a friend and mentor on souls and reincarnation.

Connie and Dacque's conversations propel Connie and her husband Carson into an educational journey into reincarnation of souls, soul groups, past life regression sessions, spirit guides, and conversations with souls, of which Connie and Carson previously had absolutely no knowledge of.