The new edition will build on the framework for understanding performance dashboards, include all new strategies, techniques, and case studies. It will include the latest examples of successful dashboard solutions and models. Sample chapters include: Performance Dashboards in Action, What are Performance Dashboards, BPM and the Dashboard, Dashboard Solutions, Challenges and Pitfalls, Implementing Next Generation Dashboards: Best Practices and Lessons Learned, and the Dashboard Maturity Model.
Running Lean, 2nd Edition
Ash Maurya
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Escape Velocity : Free Your Company's Future from the Pull of the Past
Geoffrey A. Moore
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Get Scrappy : Smarter Digital Marketing for Businesses Big and Small
Nick Westergaard
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Art of Customer Service : The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service Approaches That Could Help Retain Customers For Life
Eddy Merrick
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Work is Love Made Visible : A Collection of Essays About the Power of Finding Your Purpose From the World's Greatest Thought Leaders
Frances Hesselbein, Marshall Goldsmith, Sarah McArthur
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Balanced Scorecards and Operational Dashboards with Microsoft Excel : 2nd Edition
Ron Person
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VisuaLeadership : Leveraging the Power of Visual Thinking in Leadership and in Life
Todd Cherches
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The Trusted Advisor Fieldbook : A Comprehensive Toolkit for Leading with Trust
Charles H. Green, Andrea P. Howe
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Customer Service The Sandler Way : 48 Rules for Strategic Customer Care
Anne MacKeigan
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Facilitating with Ease!
Ingrid Bens
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Hug Your Haters : How to Embrace Complaints and Keep Your Customers
Jay Baer
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Conscious Capitalism : Liberating the Heroic Spirit of Business
John Mackey, Raj Sisodia
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