When Santa and his helpers the Snow Queen and the Mischievous Little Elf are blown topsy-turvy in a Virginia blizzard, they land on the roof of Richmond's Miller & Rhoads. Surprised to discover such a grand store with no decorations for Christmas, the friends try to solve the mystery. Join Santa and his team as they search the Tea Room, a fantastic toy department and the Virginia Pantry for signs of the Christmas spirit. Santa soon finds that at Miller & Rhoads, friendship and a little magic bring Santaland to life if only you believe.