If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store
¡Valores!
Ken Blanchard
audiobook
Simple Truths of Leadership : 52 Ways to Be a Servant Leader and Build Trust
Ken Blanchard, Randy Conley
audiobook
Who Killed Change?
Ken Blanchard, John Britt, Judd Hoekstra, Pat Zigarmi
audiobook
Know can do - vom Wissen zum Tun : Wissen umsetzen und nutzen
Ken Blanchard, Paul J. Meyer, Dick Ruhe
book
Soyez fiers de vous : La stratégie positive qui mène à tous les succès au travail, en famille, en couple
Ken Blanchard
audiobook
Collaboration Begins with You : Be a Silo Buster
Ken Blanchard, Jane Ripley, Eunice Parisi-Carew
audiobook
Refire! Don't Retire : Make the Rest of Your Life the Best of Your Life
Ken Blanchard, Morton Shaevitz
audiobook
The Secret, 3rd Edition : What Great Leaders Know and Do
Ken Blanchard, Mark Miller
audiobook
Fit at Last : Look and Feel Better Once and for All
Ken Blanchard, Tim Kearin
audiobook
The 3 Keys to Empowerment : Release the Power Within People for Astonishing Results
Ken Blanchard, John P. Carlos, Alan Randolph
audiobook
Trust Works! : Four Keys to Building Lasting Relationships
Ken Blanchard
audiobook
Expected Goals : The story of how data conquered football and changed the game forever
Rory Smith
audiobook
Connected : The Surprising Power of Our Social Networks and How They Shape Our Lives
Nicholas A. Christakis, James H. Fowler
audiobook
Glad We Met : The Art and Science of 1:1 Meetings
Dr. Steven G. Rogelberg
audiobook
The Tennis Partner : A Doctor's Story of Friendship and Loss
Abraham Verghese
audiobook
The Pierre Hotel Affair
Daniel Simone, Nick Sacco
audiobook
Ask Your Developer : How to Harness the Power of Software Developers and Win in the 21st Century
Jeff Lawson
audiobook
Bulletproof Problem Solving : The One Skill That Changes Everything
Charles Conn, Robert McLean
audiobook
Rogues' Gallery
Philip Hook
audiobook
Reset : How to Change What's Not Working
Dan Heath
audiobookbook
Service Failure : The Real Reasons Employees Struggle with Customer Service and What You Can Do About It
Jeff Toister
audiobook
Stealing the Mystic Lamb
Noah Charney
audiobook
Beyond Performance 2.0 : A Proven Approach to Leading Large-Scale Change 2nd Edition
Scott Keller, Bill Schaninger
audiobook