Forfatter • 3 bøger
Inside Your Customer's Imagination : 5 Secrets for Creating Breakthrough Products, Services, and Solutions
Chip R. Bell
Wired and Dangerous : How Your Customers Have Changed and What to Do About It
Chip R. Bell, John R. Patterson
Managing Knock Your Socks Off Service
Chip R. Bell, John Bush, Ron Zemke, David Zielinski
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