Introduce el modelo Me2B, en el cual se cumple la máxima, "el cliente tiene el control". Ofrece una mirada detallada a la manera en que las organizacioles fundamentales de los clientes y les proporciona experiencias excepcionales, lo que transforma las transforma y optimiza.
The Frictionless Organization : Deliver Great Customer Experiences with Less Effort
Bill Price, David Jaffe
audiobook
Your Customer Rules! : Delivering the Me2B Experiences That Today's Customers Demand
David Jaffe, Bill Price
audiobook
Tutankhamun: Egypt's most famous Pharaoh
Bill Price
book
Winston Churchill: War Leader
Bill Price
book
Charles Darwin: Origins and Arguments
Bill Price
book
Celtic Myths
Bill Price
book
Servicio básico de alimentos y bebidas y tareas de postservicio en el restaurante. HOTR0208
Beatriz Mesas Maestra
book
The Primacy of Doubt : From Quantum Physics to Climate Change, How the Science of Uncertainty Can Help Us Understand Our Chaotic World
Tim Palmer
audiobook
The Art Of Conflict Resolution - Active Listening, Assertiveness, And Problem-Solving Approaches
The Sapiens Network
book
From Transition To Transformation
The Sapiens Network
book
Lead with Hospitality : Be Human. Emotionally Connect. Serve Selflessly.
Taylor Scott
audiobook
Delivering Quality Service
Valarie A. Zeithaml
book
Si tu gato hablara… : Cómo mantener una relación sana y duradera con tu amigo felino
Yuki Hattori
book
Ingeniería gastronómica
José Miguel Aguilera
book
Cómo Hacerla Enamorarse De Ti
Celine Claire
book
Chile país del vino : Historia de la industria vitivinícola, 1492-2014
Jorge Gilbert Ceballos
book
Mastering AI : A Survival Guide to Our Superpowered Future
Jeremy Kahn
audiobookbook
The Art Of Active Listening - Strategies For Effective Communication In Personal, Professional, And Cross-Cultural Settings
The Sapiens Network
book