Haku
Kirjaudu sisään
  • Kotisivu

  • Kategoriat

  • Äänikirjat

  • E-kirjat

  • Lapsille

  • Top listat

  • Ohje

  • Lataa sovellus

  • Käytä kampanjakoodia

  • Lunasta lahjakortti

  • Kokeile nyt ilmaiseksi
  • Kirjaudu sisään
  • Kieli

    • 🇫🇮 Suomi
    • 🇧🇪 Belgique
    • 🇩🇰 Danmark
    • 🇩🇪 Deutschland
    • 🇪🇸 España
    • 🇫🇷 France
    • 🇳🇱 Nederland
    • 🇳🇴 Norge
    • 🇦🇹 Österreich
    • 🇨🇭 Schweiz
    • 🇸🇪 Sverige
  1. Kirjat
  2. Liike-elämä ja talous
  3. Johtaminen

Lue ja kuuntele ilmaiseksi 42 päivää!

Peruuta milloin vain

Kokeile nyt ilmaiseksi
0.0(0)

Best Practices : Building Your Business with Customer-Focused Solut

Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.

What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?

Thanks to over six years of ongoing research and an investment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best.

Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery.

Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases.

These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them.

E-kirja

  • Julkaistu: 22.1.2002

  • Kieli: englanti

  • Kustantamo: Touchstone

  • ISBN: 9780743210652


Kirjailijaa:

  • Arthur Andersen
  • Robert Heibeler
  • Thomas B. Kelly
  • Charles Ketteman

Muoto:

  • E-kirja

Kesto:

  • 174 sivut

Kieli:

englanti

Kategoriat:

  • Liike-elämä ja talous
  • Johtaminen
  • Liike-elämä ja talous
  • Markkinointi

Muut ovat myös lukeneet

Ohita lista
  1. Paperback Therapy : Therapist-approved tools and advice for mastering your mental health

    Tammi Miller

    audiobookbook
  2. DBT, CBT, and ACT Workbook : Behavioral Therapy Tools and Cognitive Strategies for Managing Depression, Anxiety, and Improving Mental Health

    Isabelle Rivers

    book
  3. Dividend and Stock Market Investing for Beginners 2 IN 1: A Simple Path to Generate Passive Income, Wealth and Financial Freedom Using Proven Trading Strategies

    David William

    audiobook
  4. Music Therapy

    Felicia Dunbar

    book
  5. The Big-Ass Book of Bling

    Mark Montano

    book
  6. Acceptance-Based Emotion Regulation Therapy : A Clinician's Guide to Treating Emotion Dysregulation and Self-Destructive Behaviors Using an Evidence-Based Therapy Drawn from ACT and DBT

    Kim L. Gratz, PhD, Matthew T. Tull, PhD

    audiobook
  7. Play Therapy : The Art of the Relationship

    Garry L. Landreth

    audiobook
  8. On Being A Therapist, 6th Edition

    Jeffrey A. Kottler

    audiobook
  9. Intuitive Eating Workbook :A Step By Step Program For Weight Loss and Build a Healthy Relationship With Food

    Martha Blaine

    audiobook
  10. Autistic Burnout Recovery : Your Guide to Your Personal Recovery Plan

    Megan Anna Neff

    audiobook
  11. The Pain Reprocessing Therapy Workbook : Using the Brain's Neuroplasticity to Break the Cycle of Chronic Pain

    Vanessa M. Blackstone, MSW, Olivia S. Sinaiko, LPC

    audiobook
  12. Music Therapy

    Alfredo Zotti

    book

Ohjeet ja yhteystiedot


Tietoa meistä

  • Tarinamme
  • Ura
  • Media
  • Saavutettavuus
  • Ryhdy kumppaniksemme
  • Sijoittajasuhteet
  • Instagram
  • Facebook

Tutki

  • Kategoriat
  • Äänikirjat
  • E-kirjat
  • Aikakauslehdet
  • Lapsille
  • Top listat

Suositut kategoriat

  • Dekkarit
  • Elämäkerrat ja reportaasit
  • Romaanit
  • Rakkaus ja feelgood
  • Hyvinvointi
  • Lastenkirjat
  • Tositarinat
  • Uni ja rentoutuminen

Nextory

Tekijänoikeus © 2025 Nextory AB

Yksityisyyden suoja · Ehdot ·
Erinomainen4.3 / 5