Hotel companies who are able to deal with Big Data will create a sustainable competitive advantage. But what is Big Data and how can we use it in the Hospitality Industry? What is the distinctive value and what are key areas for a successful implementation? Michael Toedt explains in this book the biggest hurdle – the lack of knowledge within the senior management and the willingness to implement the necessary changes – and gives hoteliers recommendations to avoid the main failures.
Hotel companies who are able to deal with Big Data will create a sustainable competitive advantage. But what is Big Data and how can we use it in the Hospitality Industry? What is the distinctive value and what are key areas for a successful implementation? Michael Toedt explains in this book the biggest hurdle – the lack of knowledge within the senior management and the willingness to implement the necessary changes – and gives hoteliers recommendations to avoid the main failures.
englanti
How Can I Grow in Hospitality?
The Complete Works of Thomas Troward : Spark Personal Development as Means to Awaken Your Latent Abilities: Lectures on Mental Science, Bible Mystery and Bible Meaning, The Law and the Word
Intercultural Management : MBA Essentials
Exceptional Customer Service : Exceed Customer Expectations to Build Loyalty & Boost Profits
Igniting Customer Connections : Fire Up Your Company's Growth By Multiplying Customer Experience and Engagement
The Heart of Hospitality : Great Hotel and Restaurant Leaders Share Their Secrets
Customer Loyalty : How to Retain Your Customer Base Through Loyalty
Lead with Hospitality : Be Human. Emotionally Connect. Serve Selflessly.
The Monk and the Riddle : The Art of Creating a Life While Making a Living
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Digitaalitodellisuus : Seuraava murros on täällä
Yhteisen merkityksen ja työnilon puolesta : Puheenvuoro suomalaisesta johtamisesta
