Search
Log in
  • Home

  • Categories

  • Audiobooks

  • E-books

  • Magazines

  • For kids

  • Top lists

  • Help

  • Download app

  • Use campaign code

  • Redeem gift card

  • Try free now
  • Log in
  • Language

    🇫🇷 France

    • FR
    • EN

    🇧🇪 Belgique

    • FR
    • EN

    🇩🇰 Danmark

    • DK
    • EN

    🇩🇪 Deutschland

    • DE
    • EN

    🇪🇸 España

    • ES
    • EN

    🇳🇱 Nederland

    • NL
    • EN

    🇳🇴 Norge

    • NO
    • EN

    🇦🇹 Österreich

    • AT
    • EN

    🇨🇭 Schweiz

    • DE
    • EN

    🇫🇮 Suomi

    • FI
    • EN

    🇸🇪 Sverige

    • SE
    • EN
  1. Books
  2. Business
  3. Management

Read and listen for free for 14 days!

Cancel anytime

Try free now
0.0(0)

212° Service : The 10 Rules for Creating a Service Culture

At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

Someone once said, "Life is like a game of tennis. The player who serves well seldom loses." The same can be said for any business on the planet. There are many books written about service, however, our goals in this audiobook is to keep it simple. 212 Service presents 10 simple, but engaging rules of service that can be listened to by every member of your team in less than 30 minutes.

212 Service is written with real life examples of exceptional customer service and is certain to inspire your team with ideas that apply specifically to your industry.

Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.


Author:

  • Mac Anderson

Narrator:

  • Derek Shetterly

Format:

  • Audiobook

Duration:

  • 56 min

Language:

English

Categories:

  • Business
  • Management
  • Business
  • Marketing

More by Mac Anderson

Skip the list
  1. Nature Success

    Mac Anderson

    audiobook
  2. To a Child, Love is Spelled T-I-M-E : What a Child Really Needs from You

    Mac Anderson, Lance Wubbels

    audiobook
  3. The Power of Kindness

    Mac Anderson

    audiobook
  4. Customer Love : Great Stories About Great Service

    Mac Anderson

    audiobook
  5. One Choice : You're Always One Choice Away from Changing Your Life

    Mac Anderson

    audiobook
  6. The Road to Happiness : Simple Secrets to a Happy Life

    Mac Anderson, BJ Gallagher

    audiobook
  7. 212 The Extra Degree

    Mac Anderson, Sam Parker

    audiobook
  8. Change is Good, You Go First : 21 Ways to Inspire Change

    Mac Anderson, Tom Feltenstein

    audiobook
  9. You Can't Send a Duck to Eagle School : And Other Simple Truths of Leadership

    Mac Anderson

    audiobook
  10. Charging the Human Battery : 50 Ways to MOTIVATE Yourself

    Mac Anderson

    audiobook
  11. 212° Leadership : The 10 Rules for Highly Effective Leadership

    Mac Anderson

    audiobook

Help and contact


About us

  • Our story
  • Career
  • Press
  • Accessibility
  • Nextory One
  • Partner with us
  • Investor relations
  • Instagram
  • Facebook

Explore

  • Categories
  • Audiobooks
  • E-books
  • Magazines
  • For kids
  • Top lists

Popular categories

  • Crime
  • Biographies and reportage
  • Fiction
  • Feel-good and romance
  • Personal development
  • Children's books
  • True stories
  • Sleep and relaxation

Nextory

Copyright © 2025 Nextory AB

Privacy Policy · Terms · Legal notices ·
Excellent4.3 out of 5