This edition of The Presentations Pocketbook, published October 2009, is packed full of tips and techniques for planning, structuring and delivering a polished presentation. A good starting point for the inexperienced and a quickly assimilated refresher course for the more experienced, this title is consistently among the best sellers in the Pocketbook Series. The content covers overcoming nerves, handling audience questions, and making the message memorable with visual, hearing and feeling (VHF) support. An intriguing and entertaining short story at the end of the book, what the author terms a 'presentations parable', reinforces the key learning points. There is too a practical presentations checklist and lots of visual content to enhance the learning experience. Author John Townsend is a polished speaker with a life-time of experience in leading training courses and presenting at conferences and events worldwide.