If you can measure your key business relationships, you can improve them - with powerful results. This book explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies. This book is based on hundreds of case studies about how organizations have used measurement to improve their reputations, strength their bottom lines, and improve efficiencies all around. Readers will learn how to collect the data that will help them better understand their competition, do strategic planning, understand their key strengths and weaknesses, and better respond to customer preferences.
Summary of Measure What Matters
Speedy Reads
bookBreak Your Own Rules
Jill Flynn, Kathryn Heath, Mary Davis Holt
audiobookBeyond Broadway : The Pleasure and Promise of Musical Theatre Across America
Stacy Wolf
audiobookStoned
Aja Raden
audiobookHarlem Nocturne
Earle Hagen, Dick Rogers
bookThe Orange-Yellow Diamond
J. S. Fletcher
bookDe grote droom van Leo Baekeland
Hilda Schalck
bookThink Smarter : Critical Thinking to Improve Problem-Solving and Decision-Making Skills
Michael Kallet
audiobookAP Physics 1 Premium, 2024: 4 Practice Tests + Comprehensive Review + Online Practice
Kenneth Rideout, Jonathan Wolf
bookOne Thought Scares Me...: We Teach Our Children What We Wish Them to Know; We Don't Teach Our Children What We Don't Wish Them to Know
Richard Dreyfuss
bookThe Colonization of North America : 1492-1783: Conflict of the Great European Powers in the New World - Portugal, Spain, England, France, the Netherlands & Russia (Geographical Discoveries, the Establishment of Colonies &Wars)
Herbert Eugene Bolton, Thomas Maitland Marshall
bookPolitical Pentecostalism : Four Synoptic Surveys from Asia, Africa and Latin America
book