The twentieth anniversary edition of the "brilliant and practical" (Tom Peters, author of The Professional Service 50) business classic-now updated to reflect the digital world-provides essential tools and wisdom for all consultants, negotiators, and advisors.
The Trusted Advisor
David H. Maister, Robert M. Galford, Charles H. Green
audiobookFirst Among Equals : How to Manage a Group of Professionals
Patrick J. McKenna, David H. Maister
bookPractice What You Preach : What Managers Must Do To Create A High Achievement Culture
David H. Maister
bookTrue Professionalism : The Courage to Care About Your People, Your Clients, and Your Career
David H. Maister
book
Wild Life!: A Look at Nature's Odd Ducks, Underfrogs, and Other At-Risk Species
Re:wild Re:wild, Syd Robinson
bookThe U.S. Navy SEAL Guide to Fitness
bookSecrets of MS Excel VBA Macros for Beginners !
Andrei Besedin
bookExceptional Customer Service : Exceed Customer Expectations to Build Loyalty & Boost Profits
Lisa Ford, David McNair, William Perry
bookMastering the Gantt Chart
Olivier Rebiere, Cristina Rebiere
bookYour Call Is (Not That) Important to Us : Customer Service and What It Reveals About Our World and Our Lives
Emily Yellin
bookThe Systems Work of Social Change
Cynthia Rayner, Francois Bonnici
audiobookThe Quickest Copywriting Crash Course : Learn to Write Effective Copy in Minutes!
John Bester
bookThe Transformational Coach - Free Your Thinking and Break Through to Coaching Mastery (Unabridged)
Clare Norman
audiobookBusiness Purpose Design - English Version 2019
Monika Smith, Shermin Voshmgir, Maren Beverung, Katharina Zwielich, Don Spampinato Scot Carlson, Steffan Heuer, Curt Simon Harlinghausen, Daniel Heltzel, Philip Siefer, Friedericke Rode, Martin Sinner, Christian Solmecke
bookSecrets of Excel and Access for Accounting!
Andrei Besedin
bookExactly How to Sell : The Sales Guide for Non-Sales Professionals
Phil M. Jones
audiobook