Chip R. Bell

Managers As Mentors : Building Partnerships for Learning

Chip R. Bell, Marshall Goldsmith

Inside Your Customer's Imagination : 5 Secrets for Creating Breakthrough Products, Services, and Solutions

Chip R. Bell

Wired and Dangerous : How Your Customers Have Changed and What to Do About It

Chip R. Bell, John R. Patterson

Managing Knock Your Socks Off Service

Chip R. Bell, John Bush, Ron Zemke, David Zielinski