Fred Reichheld

Auteur • 4 boeken

The Ultimate Question 2.0 : How Net Promoter Companies Thrive in a Customer-Driven World

Rob Markey, Fred Reichheld

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HBR's 10 Must Reads on Strategic Marketing

Harvard Harvard Business Review, Clayton M. Christensen, Theodore Levitt, Philip Kotler, Fred Reichheld

audiobook

Winning on Purpose : The Unbeatable Strategy of Loving Customers

Fred Reichheld

audiobook

The Ultimate Question

Fred Reichheld

audiobook

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