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The Now Revolution : 7 Shifts to Make Your Business Faster, Smarter and More Social

TODAY, business moves at the speed of thought. The web enables a perpetual cycle of interaction and feedback, and every status update or tweet that mentions your company or brand either helps or hurts you reputation in real-time. Customers expect a level of attentiveness and responsiveness that most companies can’t live up to. Can you?

In The Now Revolution, renowned marketers and social media experts Jay Baer and Amber Naslund offer an effective seven-part plan to harness the power of the social web and adapt to the new era of instantaneous business.

Customers aren’t going to wait for your next polished press release to decide if they like you and your products or services. Instead, they’re choosing between you and your competition every second of every day—and talking about it online. Keeping up with them requires seven shifts that will make your business faster, smarter, and more social:

• Strip away silos and overgrown business processes

• Hire and empower a new type of employee

• Organize internal teams for maximum external impact

• Listen at the point of need

• Travel the Humanization Highway and respond effectively to customer inquiries

• Plan for, find, and manage real-time crises

• Redesign success metrics in a business world that’s increasingly instantaneous

Real-time communication and social media have changed the way we do business—forever. The Now Revolution shows you how to adapt your organization to meet the expectations of today’s always-on customer and harness the power of now.


Auteurs:

  • Jay Baer
  • Amber Naslund

Verteller:

  • Erik Synnestvedt

Formaat:

  • Audioboek

Duurtijd:

  • 6 u 9 min

Taal:

Engels

Categorieën:

  • Bedrijfsleven
  • Marketing

Meer van Jay Baer

Sla de lijst over
  1. Hug Your Haters : How to Embrace Complaints and Keep Your Customers

    Jay Baer

    audiobook
  2. Youtility for Real Estate : Why Smart Real Estate Professionals are Helping, Not Selling

    Jay Baer, Erica Campbell Byrum

    audiobook
  3. Youtility for Accountants : Why Smart Accountants Are Helping, Not Selling

    Jay Baer, Darren Root

    audiobook
  4. Youtility : Why Smart Marketing Is about Help Not Hype

    Jay Baer

    audiobook
  5. New Rules for Business : Groundswell Expanded and Revised Edition; Content Rules; The Now Revolution

    Jay Baer, Josh Bernoff, CC Chapman, Ann Handley, Charlene Li, Amber Naslund

    audiobook

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