The twentieth anniversary edition of the "brilliant and practical" (Tom Peters, author of The Professional Service 50) business classic-now updated to reflect the digital world-provides essential tools and wisdom for all consultants, negotiators, and advisors.
The Trusted Advisor
Auteurs:
Verteller:
Taal:
Engels
Formaat:
Mastering the Gantt Chart
Olivier Rebiere, Cristina Rebiere
bookWild Life!: A Look at Nature's Odd Ducks, Underfrogs, and Other At-Risk Species
Re:wild Re:wild, Syd Robinson
bookThe Systems Work of Social Change
Cynthia Rayner, Francois Bonnici
audiobookThe Strategic Designer : Tools & Techniques for Managing the Design Process
David Holston
bookThe Everything Guide to Customer Engagement : Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business
Linda Pophal
bookYour Call Is (Not That) Important to Us : Customer Service and What It Reveals About Our World and Our Lives
Emily Yellin
bookExceptional Customer Service : Exceed Customer Expectations to Build Loyalty & Boost Profits
Lisa Ford, David McNair, William Perry
bookSecrets of MS Excel VBA Macros for Beginners !
Andrei Besedin
bookHTML and CSS : The Comprehensive Guide
Rheinwerk Publishing Publishing, Inc, Jürgen Wolf
bookManaging the Professional Service Firm
David H. Maister
audiobookbookThe Coffeehouse Investor's Ground Rules : Save, Invest, and Plan for a Life of Wealth and Happiness
Bill Schultheis
audiobookLean Thinking : Banish Waste and Create Wealth in Your Corporation
James P. Womack, Daniel T. Jones
book
Managing the Professional Service Firm
David H. Maister
audiobookbookFirst Among Equals : How to Manage a Group of Professionals
Patrick J. McKenna, David H. Maister
bookPractice What You Preach : What Managers Must Do To Create A High Achievement Culture
David H. Maister
bookThe Trusted Advisor: 20th Anniversary Edition
Charles H Green, Robert M. Galford, David H. Maister
bookTrue Professionalism : The Courage to Care About Your People, Your Clients, and Your Career
David H. Maister
book