There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of "Coaching, Counselling & Mentoring" gives managers specific, practical techniques for using all three to improve the performance of all their people. Filled with helpful tools like self-assessments and real-life scenarios, this is an essential guide for managers who want to build their confidence and skill in getting the most from their people.
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Witchcraft : A History in Thirteen Trials
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Mastering Conversation Skills Goodbye Awkwardness. Learn to Master the Art of Conversation and Become A Great Communicator, Even if You've Always Been Shy or Hate Small Talk
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