Whether in everyday life or at work - wherever people and different characters meet, there is potential for conflict. Do you often find yourself in situations where minor disputes lead to lengthy arguments or where you fail to assert your interests? Do you perhaps jeopardize relationships with people who are important to you or with whom you are dependent? Do you perhaps even feel less educated or eloquent than your counterpart after discussions?
Conflict Resolution for Beginners Resolving Conflicts in Everyday Life, in Relationships and at Work How to Recognize Conflict Potential and Resolve Conflicts in a Goal-Oriented Manner
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