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  1. Customer Obsessed : A Whole Company Approach to Delivering Exceptional Customer Experiences

    Eric Berridge

    audiobook
  2. Up App Selling : Loyalty and acquire new customers with the APPs

    Oscar Dalvit

    audiobook
  3. Igniting Customer Connections : Fire Up Your Company's Growth By Multiplying Customer Experience and Engagement

    Andrew Frawley

    audiobook
  4. Crafting the Customer Experience For People Not Like You : How to Delight and Engage the Customers Your Competitors Don't Understand

    Kelly McDonald

    audiobook
  5. Customer Care : The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients

    Ruby Charitys

    audiobook
  6. The Everything Guide to Customer Engagement : Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business

    Linda Pophal

    book
  7. Your Call Is (Not That) Important to Us : Customer Service and What It Reveals About Our World and Our Lives

    Emily Yellin

    book
  8. Professional Builders Secrets : How Custom Home Builders Can Sign More Contracts At Higher Margins While Delivering A Better Client Experience

    Russ Stephens, Sky Stephens

    audiobook
  9. The Invention of Miracles : Language, Power, and Alexander Graham Bell's Quest to End Deafness

    Katie Booth

    audiobookbook
  10. The Agile Marketer : Turning Customer Experience Into Your Competitive Advantage

    Roland Smart

    audiobook
  11. The Convenience Revolution : How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

    Shep Hyken

    audiobook
  12. Define and Deliver Exceptional Customer Service

    Dr. Kelly Henry

    audiobook