Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.
Your Call Is (Not That) Important to Us : Customer Service and What It Reveals About Our World and Our Lives
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The 5 Rules of Thought : How to Use the Power of Your Mind to Get What You Want
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Entrepreneur Voices on Growth Hacking
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Digital Branding Power Pack Bundle, 2 in 1 Bundle : Social Media Marketing Strategy for Business and Instagram Playbook
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