Donald A. Norman provides a fascinating introduction to smart design, the new competitive frontier in business, and reveals how and why some products satisfy customers while others frustrate them.
The User Experience Team of One, 2nd Edition : A Research and Design Survival Guide
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bookOld Time Radio: True Crime Edition: Crime Classics & Whitehall
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bookFrom Barbycu to Barbecue
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bookThe Ethics of Influence
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bookThe Real Special Relationship : The True Story of How the British and US Secret Services Work Together
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