If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store
The Secret of Teams : What Great Teams Know and Do
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Trust Works : Four Keys to Building Lasting Relationships
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Make Difficult People Disappear : How to Deal with Stressful Behavior and Eliminate Conflict
Monica Wofford
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Tribal Leadership
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Rebel Girl : My Life as a Feminist Punk
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True Wealth
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Understanding Software : Max Kanat-Alexander on simplicity, coding, and how to suck less as a programmer
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Rocks : My Life In and Out of Aerosmith
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Panic!: The Story of Modern Financial Insanity
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Mustaine : A Heavy Metal Memoir
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Midas Touch: Why Some Entrepreneurs Get Rich--and Why Most Don't
Donald J. Trump, Robert T. Kiyosaki
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Blue Ocean Strategy : How to Create Uncontested Market Space and Make the Competition Irrelevant
W. Chan Kim, Renée Mauborgne
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