Through the lens of a 40-year career in broadcasting and advertising, Terry Dean provides anecdotes and insights for achieving objectives and building successful long-term customer and personal relationships. Among the topics covered are strategies for identifying needs, reaching goals, developing a plan, managing time, and the P.L.E.A.S.E. system for working with people in your life. Entertaining and informative, Exceeding Expectations will provide you with strategies for getting things done.
Exceeding Expectations in Sales and Life : Taking the Extra Steps for Sales Success
Narrator:
Terry Dean
Duration: