Today, business organizations are finding it increasing difficult to compete in a marketplace where everything looks the same. In this environment customer service has become the most important competitive differentiator for businesses. From the customers standpoint service and the people who provide that service is what makes a vendor unique. When you make customers love you, you create an unbreakable bond that delivers long-term growth and profit. Far too many of todays books on customer service deal with the mechanics and process of servicing customers, without teaching account managers how critical interpersonal skills are in creating real customer loyalty and competitive differentiation. The fact is customers are not loyal to products, services, prices, or companies. Instead, they are loyal to people they like, trust and believe in. This book provides a practical, actionable and easy to implement approach to building unbreakable emotional bonds with customers that last a lifetime.
Prospecta y vende : La guía maestra para abrir conversaciones de ventas
Jeb Blount
book
La gente compra por usted : El verdadero secreto de lo que más importa en los negocios
Jeb Blount
book
INKED : The Ultimate Guide to Powerful Closing and Negotiation Tactics that Unlock YES and Seal the Deal
Jeb Blount
audiobook
Sales EQ : How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal
Jeb Blount
audiobook
The AI Edge : Sales Strategies for Unleashing the Power of AI to Save Time, Sell More, and Crush the Competition
Jeb Blount, Anthony Iannarino
audiobook
Fanatical Prospecting : The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling
Jeb Blount
audiobook
Selling in a Crisis : 55 Ways to Stay Motivated and Increase Sales in Volatile Times
Jeb Blount
audiobook
Selling the Price Increase : The Ultimate B2B Field Guide for Raising Prices Without Losing Customers
Jeb Blount
audiobook
Virtual Training : The Art of Conducting Powerful Virtual Training that Engages Learners and Makes Knowledge Stick
Jeb Blount
audiobook
Virtual Selling : A Quick-Start Guide to Leveraging Video Based Technology to Engage Remote Buyers and Close Deals Fast
Jeb Blount
audiobook
People Follow You : The Real Secret to What Matters Most in Leadership
Jeb Blount
audiobook
Anime Piano, Compendium One: Easy Anime Piano Sheet Music Book for Beginners and Advanced
Lucas Hackbarth
book
PONS Hörbuch Englisch: The Skye's the Limit : 20 landestypische Hörgeschichten zum Englischlernen (B1-B2)
Dominic Butler, PONS-Redaktion
audiobook
Joy of Music – Discoveries from the Schott Archives : Virtuoso and Entertaining Pieces for Clarinet and Piano
book
Love Drugs : The Chemical Future of Relationships
Brian D. Earp, Julian Savulescu
audiobook
Rogelio Salmona : Un arquitecto frente a la historia
Cristina Albornoz Rugeles
book
Liebestraum : 50 intermediate original piano pieces
book
Selling Luxury : Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
Robin Lent, Alain-Dominique Perrin, Genevieve Tour
audiobook
Ghostly Piano Tales : 24 Imaginative Piano Pieces
Melanie Spanswick
book
Famous Piano Pieces : Volume 1: easy
Claude Debussy
book
The Legend of Sleepy Hollow / Die Sage von Sleepy Hollow (Zweisprachig Englisch-Deutsch)
Washington Irving
book
Coctel de risas, piano y llanto
Anibelka Cruz
book
Grundwortschatz Deutsch - Norwegisch - Englisch
Sven Chr. Müller, Sven Chr. Mahnke
book