How do you lead the launch of a product you know will be extremely controversial?
What should you do if a single parent on your staff is falling behind in his or her work?
How should you respond if you are offered an opportunity at work solely because of your race or gender?
This is a book about work choices and life choices, and the critical points, or defining moments, at which the two become one. A refreshing antidote to traditional feel-good, inspirational business ethics, it examines the right-versus-right conflicts that every business manager faces and presents an unorthodox yet practical way for you to think about and resolve them.
When making hard professional decisions, managers often use personal values as a touchstone. Badaracco asserts, however, that resolving such dilemmas is not as simple as the "do the right thing" school of ethics would have you believe. Defining Moments reveals an alternative approach that will help you tackle the more complex and troubling question of