Shep Hyken

Autor*in • 3 Bücher

Hábitos magnéticos : 7 hábitos para crear una experiencia de servicio excepcional

Shep Hyken

book

The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Shep Hyken

audiobook

The Convenience Revolution : How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Shep Hyken

audiobook

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