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Having Difficult Conversations

Build your ability to discuss tough topics at work.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations.

This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

This volume includes the work of Amy Gallo, Rebecca Knight, Liane Davey, and Joseph Grenny.

HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.


Format:

Dauer:

Sprache:

Englisch


  1. HBR's 10 Must Reads on Managing Yourself, Updated and Expanded (featuring "How Will You Measure Your Life?" by Clayton M. Christensen)

    Harvard Harvard Business Review, Peter F. Drucker, Amy Gallo, Amy Jen Sue, Clayton M. Christensen

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  2. HBR's 10 Must Reads for New Managers

    Harvard Harvard Business Review, Linda A. Hill, Herminia Ibarra, Robert B. Cialdini, Daniel Goleman

    audiobook
  3. Next-Level Negotiating

    Harvard Harvard Business Review

    audiobook
  4. Taking Charge of Your Career

    Harvard Harvard Business Review

    audiobook
  5. Getting Work Done

    Harvard Harvard Business Review

    audiobook
  6. HBR's 10 Must Reads on Change Management (including featured article "Leading Change," by John P. Kotter)

    Harvard Harvard Business Review, John P. Kotter, W. Chan Kim, Renée Mauborgne

    audiobook
  7. HBR's 10 Must Reads on Managing Yourself (with bonus article "How Will You Measure Your Life?" by Clayton M. Christensen)

    Harvard Harvard Business Review, Peter F. Drucker, Clayton M. Christensen, Daniel Goleman

    audiobook
  8. HBR's 10 Must Reads on Leadership (with featured article "What Makes an Effective Executive," by Peter F. Drucker)

    Harvard Harvard Business Review, Peter F. Drucker, Daniel Goleman, Bill George

    audiobook
  9. Dealing with Difficult People

    Harvard Harvard Business Review

    audiobook
  10. HBR's 10 Must Reads on High Performance (with bonus article "The Right Way to Form New Habits” An interview with James Clear)

    Harvard Harvard Business Review

    audiobook
  11. You, the Leader

    Harvard Harvard Business Review

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  12. HBR's 10 Must Reads on Change Management, Vol. 2

    Harvard Harvard Business Review

    audiobook