If you can measure your key business relationships, you can improve them - with powerful results. This book explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies. This book is based on hundreds of case studies about how organizations have used measurement to improve their reputations, strength their bottom lines, and improve efficiencies all around. Readers will learn how to collect the data that will help them better understand their competition, do strategic planning, understand their key strengths and weaknesses, and better respond to customer preferences.
Just Work : How to Confront Bias, Prejudice and Bullying to Build a Culture of Inclusivity
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The McKinsey Way
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Genome : The Autobiography of a Species In 23 Chapters
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15 Tools to Turn the Tide : A Step-by-Step Playbook for Empowered Negotiating
Seth Freeman
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KOSMOS IM XXI. JAHRHUNDERT KOSMOS NEL XXI SECOLO : Atti del convegno dell'Associazione Italiana/ Tagungsband der Konferenz des Italienischen Vereins Alexander von Humboldt Villa Vigoni 11-14 Aprile/April 2019
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The Toyota Way (Second Edition) : 14 Management Principles from the World's Greatest Manufacturer
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These Are the Plunderers: How Private Equity Runs—and Wrecks—America
Gretchen Morgenson, Joshua Rosner
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The future of the European space sector: How to leverage Europe's technological leadership and boost investments for space ventures - Executive Summary
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Leadership
Doris Kearns Goodwin
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Flusenflug : Die Bekenntnisse eines Firmenjägers
Peter Maria Löw
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These are the Plunderers : How Private Equity Runs—and Wrecks—America
Gretchen Morgenson, Joshua Rosner
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Summary of Measure What Matters
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