If you can measure your key business relationships, you can improve them - with powerful results. This book explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies. This book is based on hundreds of case studies about how organizations have used measurement to improve their reputations, strength their bottom lines, and improve efficiencies all around. Readers will learn how to collect the data that will help them better understand their competition, do strategic planning, understand their key strengths and weaknesses, and better respond to customer preferences.
Just Work : How to Confront Bias, Prejudice and Bullying to Build a Culture of Inclusivity
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15 Tools to Turn the Tide : A Step-by-Step Playbook for Empowered Negotiating
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The future of the European space sector: How to leverage Europe's technological leadership and boost investments for space ventures - Executive Summary
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Teaching in the Online Classroom
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Flusenflug : Die Bekenntnisse eines Firmenjägers
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Genome : The Autobiography of a Species In 23 Chapters
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Rebalancing Society : Radical Renewal Beyond Left, Right, and Center
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Summary of Measure What Matters
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Financial Modeling and Valuation : A Practical Guide to Investment Banking and Private Equity
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A New Way to Think : Your Guide to Superior Management Effectiveness
Roger L. Martin
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Meetings That Get Results : The Brian Tracy Success Library
Brian Tracy
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These are the Plunderers : How Private Equity Runs—and Wrecks—America
Gretchen Morgenson, Joshua Rosner
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