Autor/a • 4 libros
I'll Be Back : How To Get Customers To Come Back Again & Again
Shep Hyken
Hábitos magnéticos : 7 hábitos para crear una experiencia de servicio excepcional
The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
The Convenience Revolution : How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
4 de 4 títulos
Estos son todos los libros de Shep Hyken
