Based on research from over 1,200 companies, including WalMart, Google, and JPMorgan Chase, this book follows real-world cases from companies where employees evolved from silent contributors to masterminds steering corporate strategies. These cases are the vanguard of a vibrant era in which workers will be the architects of their destinies, shaping not just their own careers but the entire trajectories of their organizations. Angela Jackson's work has quantified the financial impact investing in people can have on an organization—the first reliable calculation in the literature of talent retention.
From this research, nine key strategies emerged: centering employee voices; mutualistic working relationships; intersectional inclusion strategies; reimagining employee benefits; frontline leader driven strategies; hire STARS; develop deep talent benches; human capital reporting as a competitive strategy; and distributed leadership.
This book goes deeper to show how these strategies are working in the real-world today. When workers have stakes, everyone scores: businesses surge, and teams ride a high they've never felt before. This is a win-win proposition: both management and labor win when you put people first.
