At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to empathize with the other person and how to interpret what they are saying, feeling and thinking.
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Speaking Your Way to Success
Negotiating 101 : From Planning Your Strategy to Finding a Common Ground, an Essential Guide to the Art of Negotiating
Talk to Me : How to Ask Better Questions, Get Better Answers, and Interview Anyone Like a Pro
The Art of Conscious Conversations : Transforming How We Talk, Listen, and Interact
The Confident Conversation Blueprint : How to Speak With Clarity, Connect Authentically and Build Stronger Relationships
We Need To Talk - Tough Conversations With Your Kids : From Sex to Family Values Tackle Any Topic with Sensitivity and Smarts
The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates
Navigating Disagreement With Authority : Strategies For Respectfully Voicing Your Opinions To Those In Power
How to Make Small Talk : Conversation Starters, Exercises, and Scenarios
Visual Guide to Tactical Communication
I Beg to Differ : Navigating Difficult Conversations with Truth and Love
Comebacks at Work : Using Conversation to Master Confrontation
