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Business Etiquette : Adding the Polish That Builds Profits

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Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.

Topics covered are:

First impressions

The art of networking

Business dress

Professional correspondence

Email and social media etiquette

Workplace manners

Dining for profit

What's in it for you?

Never again walk into a networking event wondering if you are making a good impression

Never again get stuck trying to make conversation with strangersNever again question which fork to use or which bread and butter plate is yours

Never again agonize over what to wear to an interview or a client meeting

Never again question how to handle conflict in the office

Feel confident that you and your employees have the interpersonal skills to grow your business and to build better business relationships

Feel positive about your professional image no matter what the situation

Be at ease in the business environment

Who should take this course?

Job seekers

Rising executives

Entrepreneurs

Corporate and non-profit leaders

Sales teams

High school and college students

Anyone who wants to get ahead in business

©2016 Lydia Ramsey (P)2016 Lydia Ramsey