In times of economic downturn, competition for jobs becomes tougher, and only those with the best skills, which includes language skills, and above all English, can survive. Although we hope to help you to improve your English, we know that reading on its own is not enough. It is also essential to improve your understanding of spoken English and your active use of the language.

Chapters are evaluated for you with (E) = easy, (M) = moderate or (C) = challenge. It will certainly help teachers and students to get more fun out of working with this book.

The author would like to thank Jean Fienemann, Robert Jacob, Kimmo Kosunen, Steven Lodge and Roy & Mary Pook for their help. Their professional advice and suggestions were invaluable, and I couldn’t have done it without them.

If you are interested in books or language training dealing with other business subjects, more information can be obtained from www.gtec.asia, or by writing an email to contact@gtec.asia.